Contact Manitoba Student Aid

If your question is related to document processing wait times, please check the Currently Processing section.

For a list of Manitoba Student Aid’s Frequently Asked Questions (FAQ), please visit Frequently Asked Questions.

For questions about the disbursement and repayment of your Canada-Manitoba Integrated Student Loan, please contact the National Student Loans Service Centre (NSLSC) at 1-888-815-4514.

For status updates on a school or program designation application form, please email

If you still have questions or require assistance, please fill out the following form or contact the Manitoba Student Aid office.

Note: Manitoba Student Aid (MSA) is currently receiving a significant amount of emails which is resulting in longer than usual response times. Please only send one email and it will be answered in the order it was received. Sending multiple emails will only increase the time it takes us to respond to your email. Thank you in advance for your understanding.

(this information will be used to contact you)

(For existing clients, your 5-digit File number can be found on your student aid online portal.)

(maximum 500 characters)

Manitoba Student Aid
401-1181 Portage Avenue
Winnipeg, Manitoba R3G 0T3

In-person service is available at our Winnipeg office
Monday – Friday, 8:30 AM – 4:30 PM CST

General Inquiry Line: 204-945-6321

Canada and the USA call toll-free: 1-800-204-1685

A TTY phone is available for the hearing impaired at 1-204-945-8483 (in Manitoba) or 1-866-209-0696 (Canada and the USA).

Manitoba Student Aid Westman Regional Office in Brandon

Please be advised that the Manitoba Student Aid Westman Regional Office in Brandon is now permanently closed. All provincial services continue to be available from the address below.

Manitoba Student Aid
401-1181 Portage Ave.
Winnipeg, Manitoba R3G 0T3


  • Students needing to submit documents that require signatures in ink, can send them by mail or drop them off at the address listed above.
  • Students needing to submit documents that do not require an ink signature, can email them to:
  • Please refer to your Manitoba Student Aid online portal to determine which documents require signatures in ink.
  • A drop box is available at the Winnipeg location (east side of the building beside the Wall Street entrance).