Contact Manitoba Student Aid

If your question is related to document processing wait times, please check the Currently Processing section.

For a list of Manitoba Student Aid’s Frequently Asked Questions (FAQ), please visit Frequently Asked Questions.

For questions about the repayment of your Manitoba Student Loan (MSL), please email

For questions about the repayment of your Canada Student Loan (CSL), please contact the National Student Loans Service Centre (NSLSC).

For status updates on a school or program designation application form, please email

If you still have questions or require assistance, please fill out the following form or contact the Manitoba Student Aid offices.

Note: Manitoba Student Aid (MSA) is currently receiving a significant amount of emails which is resulting in longer than usual response times. Please only send one email and it will be answered in the order it was received. Sending multiple emails will only increase the time it takes us to respond to your email. Thank you in advance for your understanding.

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Office hours are 8:30 a.m. to 4:30 p.m. Monday to Friday.

Manitoba Student Aid
401-1181 Portage Avenue
Winnipeg, Manitoba R3G OT3

Manitoba Student Aid
362-340 9th Street
Brandon, Manitoba R7A 6C2

Phone: 204-945-6321

Fax: 204-948-3421

Canada and the USA call toll-free: 1-800-204-1685

A TTY phone is available for the hearing impaired at 1-204-945-8483 (in Manitoba) or 1-866-209-0696 (Canada and the USA).