Framework for Learning

 
 
 
 
 
 

Framework for LEARNING

Senior Years Technology Program

Course Code

0325

Course Credit

1

Print Version (PDF document 628 KB)

Grade 11 Retailing Perspectives

Course Overview

Retailing Perspectives helps learners gain an understanding of retailing from both a theoretical and a practical approach. This course provides insight on the various types of retail establishments and forms of ownership. It emphasizes the retailing operations of both a physical and an online environment. Retailing Perspectives focuses on the financially sustainable strategies retailers use to appeal to consumers.

This course is designed for learners interested in managing or owning their own retailing establishment. It is, however, relevant to all learners, since, as consumers, they experience retailing as part of their daily lives.

Guiding Principles for the Design of Learning Experiences and Assessment Practices

The Guiding Principles for the Design of Learning Experiences and Assessment Practices provide guidance to all Manitoba educators as they design learning experiences and classroom assessments to strengthen, extend, and expand student learning. Planning with the learner, the context, and the curricula in mind creates opportunities for the co-construction of inclusive learning experiences and assessment practices where the diverse learning needs, abilities, and interests of each learner are met.

Assessment for and as learning involve learners in the process and support learner reflection; assessment of learning (commonly known as summative evaluation) measures final outcomes. All aspects, when done well, contribute to informed teaching and reliable judgment of learner progress.

Guiding Principles for Evaluation and Reporting

The Guiding Principles for Evaluation and Reporting are currently still under development and not yet available. When completed, a notification will be added to the Manitoba Framework for Learning “What’s New?” page on the website.

General Learning Outcomes

GLO 1.1: Demonstrate critical, creative, and innovative thinking.

  • 11.1.1.1 Formulate questions to generate new ideas.

  • 11.1.1.2 Analyze information and perspectives related to the thinking process.

  • 11.1.1.3 Analyze patterns and connections related to critical, creative, and innovative thinking.

GLO 2.1: Employ current and emerging technologies used in business and industry.

  • 11.2.1.1 Evaluate appropriate current technologies for use in business and industry.

  • 11.2.1.2 Utilize appropriate current technologies used in business and industry.

  • 11.2.1.3 Identify and use technology for specific tasks to improve productivity and efficiency.

  • 11.2.1.4 Formulate a plan to utilize emerging trends in technology.


GLO 2.2: Demonstrate an awareness of digital footprints.

  • 11.2.2.1 Analyze the impact of one’s own digital footprint.

GLO 3.1: Demonstrate business communication skills.

  • 11.3.1.1 Define and use appropriate business language and terminology.

  • 11.3.1.2 Demonstrate appropriate business etiquette and protocols.

  • 11.3.1.3 Employ conflict resolution techniques.

  • 11.3.1.4 Produce business documents.

  • 11.3.1.5 Present information and ideas.

GLO 4.1: Demonstrate an understanding of ethical and legal standards

  • 11.4.1.1 Differentiate between ethics and legal business practices.

  • 11.4.1.2 Discuss ethical business strategies.

  • 11.4.1.3 Discuss laws, codes, and regulations related to retailing.

GLO 5.1: Identify historical influences as innovative sources for business.

  • 11.5.1.1 Describe historical influences on the evolution of retailing.

GLO 5.2: Analyze emerging trends in business.

  • 11.5.2.1 Identify emerging trends in retailing.

  • 11.5.2.2 Analyze emerging trends in retailing.

  • 11.5.2.3 Predict future trends in retailing.

GLO 6.1: Demonstrate an awareness of sustainability in business.

  • 11.6.1.1 Demonstrate human sustainability practices while considering financial and environmental sustainability.

  • 11.6.1.2 Demonstrate sustainable environmental practices while considering human and financial sustainability.

  • 11.6.1.3 Demonstrate sustainable financial practices while considering human and environmental sustainability.

GLO 7.1: Demonstrate an understanding of the impact culture and diversity have on business.

  • 11.7.1.1 Reflect on how culture impacts business decisions, which may include

    • short- and long-term goals
    • values
    • lifestyle
    • family structure
    • demographics
  • 11.7.1.3 Examine First Nations, Métis, and Inuit perspectives and how they relate to business.

GLO 8.1: Describe and demonstrate employability skills.

  • 11.8.1.1 Demonstrate the ability to read and write text, use documents, work with numbers, communicate orally, use technology, learn continuously, and think critically.

  • 11.8.1.2 Demonstrate positive attitude and behaviours, responsibility, adaptability, and safe work practices.

  • 11.8.1.3 Demonstrate time management and punctuality.

  • 11.8.1.4 Demonstrate the ability to work with others and participate in projects and tasks.

GLO 9.1: Explore education and career opportunities.

  • 11.9.1.1 Explore education and career opportunities related to retailing.

GLO 10.1: Analyze the role of business in society.

  • 11.10.1.1 Analyze the role of retailing.

This course has no applicable learning outcomes for this ACE goal.

GLO 12.1: Demonstrate an understanding of retailing.

  • 11.12.1.1 Define retailing.

  • 11.12.1.2 Examine consumer needs and wants.

  • 11.12.1.3 Discuss how consumer behaviour theories impact retailing decisions, which may include

    • consumer buying cycle
    • adoption rate
    • family life cycle
  • 11.12.1.4 Identify types of retailers, which may include independent stores

    • chain stores
    • store groups
    • retail store manufacturers
    • franchise businesses
    • digital commerce
    • non-store retailing (street vendors, TV shopping, pop-ups)
  • 11.12.1.5 Compare and contrast types of business ownership, which may include

    • sole proprietorship
    • partnership
    • co-operative
    • corporation
  • 11.12.1.6 Compare and contrast types of organizations, which may include

    • profit
    • not for profit
    • non-profit
  • 11.12.1.7 Analyze external factors that affect a retail business, which may include

    • competition (direct vs. indirect)
    • economics
    • politics
    • cultural trends
    • technology changes
    • climate change
  • 11.12.1.8 Evaluate a retail location based on elements of site selection, which may include

    • accessibility
    • visibility
    • costs
    • parking
  • 11.12.1.9 Classify goods to determine appropriate retail strategies, which may include

    • convenience
    • shopping
    • specialty
    • unsought

GLO 12.2: Demonstrate an understanding of inventory management.

  • 11.12.2.1 Identify and analyze the product life cycle and how this affects retailing strategies.

  • 11.12.2.2 Analyze inventory systems, which may include

    • periodic (physical) inventory system
    • perpetual inventory system
    • stock turnover system
  • 11.12.2.3 Identify and evaluate suppliers to make purchasing and buying decisions.

  • 11.12.2.4 Construct a merchandise plan, which may include

    • estimated beginning and ending inventory
    • reorder number
    • holding costs

GLO 12.3: Demonstrate an understanding of pricing.

  • 11.12.3.1 Calculate and explain

    • cost versus price
    • overhead costs
    • taxes
    • cost of goods sold
    • inventory valuation
    • discounts
    • break-even point
    • profit
    • markups and markdowns
  • 11.12.3.2 Identify factors affecting price, which may include

    • competition
    • supply and demand
    • market share
    • economy
  • 11.12.3.3 Demonstrate an understanding of pricing strategies, which may include

    • markups and markdowns
    • loyalty programs
    • loss leaders
    • premium pricing
    • bundle pricing
    • psychological pricing
  • 11.12.3.4 Determine the price of goods based on

    • pricing strategy
    • cost of goods sold
    • overhead costs
    • sales goals
  • 11.12.3.5 Prepare the following documents:

    • income statement
    • daily sales report
    • inventory report
  • 11.12.3.6 Evaluate the different payment methods, and their associated costs to the retailer, which may include

    • credit cards
    • debit cards
    • loyalty programs
    • virtual payments

GLO 12.4: Demonstrate an understanding of customer service.

  • 11.12.4.1 Identify the relationship between customer service and loyalty.

  • 11.12.4.2 Identify elements of customer service, which may include

    • relationship building
    • store environment
    • merchandise options
    • merchandise displays
    • store policies (returns, exchanges, store credit, complaints)

GLO 12.5: Demonstrate an understanding of sales techniques.

  • 11.12.5.1 Implement sales techniques, which may include

    • personal selling
    • AIDA (attention, interest, desire, action)
    • push and pull
  • 11.12.5.2 Create promotional materials that complement retail strategies, which may include

    • sales promotions
    • publicity
    • advertising
    • personal selling
    • direct marketing
    • public relations

GLO 12.6: Demonstrate an understanding of store image, layout, and design.

  • 11.12.6.1 Explain the importance of store image, layout, design, and visual merchandising.

  • 11.12.6.2 Evaluate store image elements, which may include

    • sales associates
    • lighting
    • design and layout
    • colour and decor
    • scent
    • music
  • 11.12.6.3 Evaluate or critique a variety of store layouts, which may include

    • circulation
    • security and theft prevention
    • customer and employee safety
    • merchandise display
    • laws and regulations
  • 11.12.6.4 Compare and contrast a variety of merchandise display arrangements, which may include

    • repetition
    • zigzag
    • pyramid
    • stair step
    • POS displays
    • product placement
  • 11.12.6.5 Construct a retail store plan, which may include

    • circulation (traffic flow)
    • security and theft prevention
    • customer and employee safety
    • merchandise display
    • displays
    • store decor and atmosphere (lighting, music, scent, colour)
    • necessity and functionality of equipment

GLO 12.7: Demonstrate an understanding of human resource management.

  • 11.12.7.1 Develop human resource strategies, which may include

    • hiring and firing
    • training, coaching, and mentoring
    • scheduling
    • staffing
    • supervision and evaluation
    • workplace conflicts
    • employee satisfaction and motivation
    • employee policies

GLO 12.8: Apply retailing principles and concepts to a business.

  • 11.12.8.1 Apply retailing principles and concepts to a business, which may include

    • school store (virtual or physical)
    • credit union
    • pop-up stores
    • simulations
    • school events or activities
    • community partnerships

This course has no applicable learning outcomes for this ACE goal.

Curriculum Implementation Resources


Curriculum Implementation Resources
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