Print Version (
584 KB)
Business Communications focuses on communication skills and techniques that are essential in business. Learners will develop effective written, verbal, interpersonal, and visual communication skills. They will also learn how to use current technologies to create communications that are clear, concise, and designed for business.
Business Communications is designed for learners interested in pursuing post-secondary studies in the business field. It is also a desirable course option for future entrepreneurs or any individual who wants to develop effective workplace communication skills.
The Guiding Principles for the Design of Learning Experiences and Assessment Practices provide guidance to all Manitoba educators as they design learning experiences and classroom assessments to strengthen, extend, and expand student learning. Planning with the learner, the context, and the curricula in mind creates opportunities for the co-construction of inclusive learning experiences and assessment practices where the diverse learning needs, abilities, and interests of each learner are met.
Assessment for and as learning involve learners in the process and support learner reflection; assessment of learning (commonly known as summative evaluation) measures final outcomes. All aspects, when done well, contribute to informed teaching and reliable judgment of learner progress.
The Guiding Principles for Evaluation and Reporting are currently still under development and not yet available. When completed, a notification will be added to the Manitoba Framework for Learning “What’s New?” page on the website.
GLO 1.1: Demonstrate critical, creative, and innovative thinking.
11.1.1.1 Formulate questions to generate new ideas.
11.1.1.2 Analyze information and perspectives related to the thinking process.
11.1.1.3 Analyze patterns and connections related to critical, creative, and innovative thinking.
GLO 2.1: Employ current and emerging technologies used in business and industry.
11.2.1.1 Evaluate appropriate current technologies for use in business and industry.
11.2.1.2 Utilize appropriate current technologies used in business and industry.
11.2.1.3 Identify and use technology for specific tasks to improve productivity and efficiency.
11.2.1.4 Formulate a plan to utilize emerging trends in technology.
GLO 2.2: Demonstrate an awareness of digital footprints.
11.2.2.1 Analyze the impact of one’s own digital footprint.
GLO 3.1: Demonstrate business communication skills.
11.3.1.1 Define and use appropriate business language and terminology.
11.3.1.2 Demonstrate appropriate business etiquette and protocols.
11.3.1.3 Employ conflict resolution techniques.
11.3.1.4 Produce business documents.
11.3.1.5 Present information and ideas.
GLO 4.1: Demonstrate an understanding of ethical and legal standards
11.4.1.1 Differentiate between ethics and legal business practices.
11.4.1.2 Discuss ethical business strategies.
11.4.1.3 Discuss laws, codes, and regulations related to business communications.
GLO 5.1: Identify historical influences as innovative sources for business.
11.5.1.1 Describe historical influences on the evolution of business communications.
GLO 5.2: Analyze emerging trends in business.
11.5.2.1 Identify emerging trends in business communications.
11.5.2.2 Analyze emerging trends in business communications.
11.5.2.3 Predict future trends in business communications.
GLO 6.1: Demonstrate an awareness of sustainability in business.
11.6.1.1 Demonstrate human sustainability practices while considering financial and environmental sustainability.
11.6.1.2 Demonstrate sustainable environmental practices while considering human and financial sustainability.
11.6.1.3 Demonstrate sustainable financial practices while considering human and environmental sustainability.
GLO 7.1: Demonstrate an understanding of the impact culture and diversity have on business.
11.7.1.1 Reflect on how culture impacts business decisions, which may include
11.7.1.2 Examine First Nations, Métis, and Inuit perspectives and how they relate to business.
GLO 8.1: Describe and demonstrate employability skills.
11.8.1.1 Demonstrate the ability to read and write text, use documents, work with numbers, communicate orally, use technology, learn continuously, and think critically.
11.8.1.2 Demonstrate positive attitude and behaviours, responsibility, adaptability, and safe work practices.
11.8.1.3 Demonstrate time management and punctuality.
11.8.1.4 Demonstrate the ability to work with others and participate in projects and tasks.
GLO 9.1: Explore education and career opportunities.
11.9.1.1 Explore education and career opportunities related to business communications.
GLO 10.1: Analyze the role of business in society.
11.10.1.1 Analyze the role of business communications.
GLO 11.1: Demonstrate the ability to communicate effectively in business.
11.11.1.1 Apply appropriate voice and tone in business communications.
11.11.1.2 Create written, oral, and visual business communication that considers target audience.
11.11.1.3 Demonstrate the ability to communicate with clarity and conciseness in relation to business.
11.11.1.4 Demonstrate the ability to effectively communicate in a business situation for a specific purpose, which includes
11.11.1.5 Demonstrate the ability to use active and passive language in business communication.
GLO 11.2: Demonstrate the ability to prepare written documents for a business.
11.11.2.1 Select the appropriate medium of business communication while considering audience and purpose (e.g., letter vs. text message).
11.11.2.2 Create, edit, revise, and format formal business documents, which include
11.11.2.3 Create effective informal business communication using
11.11.2.4 Demonstrate the ability to find and cite high-quality, credible, and relevant sources of information.
11.11.2.5 Demonstrate copywriting skills for business material, which may include
GLO 11.3: Demonstrate effective verbal and non-verbal communication skills for a business environment.
11.11.3.1 Analyze and apply appropriate voice, tone, and etiquette for various business purposes, which include
11.11.3.2 Demonstrate the ability to recognize and apply appropriate verbal and non-verbal cues, which may include
11.11.3.3 Demonstrate effective listening and responding skills, which may include
11.11.3.4 Evaluate verbal and non-verbal business communication to determine effectiveness.
11.11.3.5 Plan, create, and deliver clear and engaging verbal and non-verbal communication, which includes
GLO 11.4: Demonstrate effective interpersonal communication skills for a business environment.
11.11.4.1 Demonstrate effective collaboration skills.
11.11.4.2 Recognize the importance of networking in order to build business relationships.
11.11.4.3 Analyze elements of professional business presence, which include
11.11.4.4 Evaluate and demonstrate effective conflict resolution skills.
GLO 11.5: Demonstrate the ability to prepare visual communication for business using appropriate technology.
11.11.5.1 Demonstrate an understanding of the importance of visual elements as they relate to business communication, which may include
11.11.5.2 Analyze layout and design techniques used in various visual media.
11.11.5.3 Demonstrate effective layout and design techniques to create visual media, which may include
11.11.5.4 Demonstrate the ability to derive meaning from various visual media, which may include
GLO 11.6: Demonstrate the ability to use a variety of technologies used in business.
11.11.6.1 Demonstrate the ability to collect, create, and manipulate data using spreadsheet software.
11.11.6.2 Demonstrate the ability to effectively use word processing software.
11.11.6.3 Demonstrate the ability to effectively use graphics software.
11.11.6.4 Demonstrate the ability to effectively use presentation software.
This course has no applicable learning outcomes for this ACE goal.
This course has no applicable learning outcomes for this ACE goal.
Curriculum Implementation Resources
Please note, this website is constantly evolving, so be sure to visit regularly to keep up to date with what's new in the Curriculum Implementation Resources section.
